ph634 Privacy Policy

ph634 ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access or register on the ph634 platform at ph634.net. This Privacy Policy describes how ph634 collects, uses, stores, shares, and protects your personal information in connection with your use of our online casino, sportsbook, and related services.

This Policy applies to all personal data collected through the ph634 website, mobile platform, customer support channels, and any other touchpoint through which you interact with ph634. It applies to registered players, prospective players, and visitors to the ph634 platform.

By using the ph634 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to request account closure.

ph634 is the data controller responsible for your personal data collected through the ph634 platform. As data controller, ph634 determines the purposes and means of processing your personal information.

ph634 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. You may contact our DPO for any privacy-related concerns at [email protected], with the subject line "Data Privacy Inquiry". Our offices are based in Manila, Philippines.

ph634 collects the following categories of personal data, depending on how you interact with our platform:

ph634 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

ph634 collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC (Know Your Customer) verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the ph634 platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, Metrobank), and fraud prevention services may share data with ph634 as part of our compliance and security processes.
• Regulatory sources: PAGCOR and other Philippine regulatory authorities may provide or request data in connection with licensing and compliance obligations.

ph634 uses your personal data for the following purposes:

• To create, verify, and manage your ph634 player account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations.
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law.
• To provide customer support and resolve disputes.
• To send you account-related notifications, transaction confirmations, and security alerts.
• To send promotional communications and personalized offers, where you have consented to receive them.
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion requests.
• To detect, investigate, and prevent fraud, cheating, and other prohibited activities.
• To analyze platform usage and improve the ph634 user experience.
• To comply with applicable Philippine laws, regulations, and court orders.

Under the Philippine Data Privacy Act, ph634 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and platform access.
• Legal obligation: Processing required to comply with Philippine laws, including PAGCOR licensing requirements, AML regulations, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ph634 does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC and AML service providers process identity documents and verification data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law.
• Law enforcement: Philippine law enforcement agencies, where ph634 is legally compelled to disclose data by court order or applicable law.
• Service providers: IT infrastructure, cloud hosting, analytics, and customer support providers who process data on ph634's behalf under binding data processing agreements that require them to protect your data.

All third parties with whom ph634 shares personal data are required to handle it in accordance with the Philippine Data Privacy Act and ph634's data protection standards. ph634 does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.

ph634 uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function, including session management and security tokens. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics cookies: Collect anonymized data about how players use the platform to help us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot traffic.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph634 platform. ph634 does not use third-party advertising cookies or cross-site tracking technologies.

ph634 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Our standard retention periods are as follows:

• Account data: Retained for the duration of your account and for five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years as required by Philippine AML regulations.
• KYC and identity verification documents: Retained for five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for three (3) years for dispute resolution and quality assurance purposes.
• Technical and usage logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, ph634 will securely delete or anonymize it in accordance with our data disposal procedures.

ph634 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph634 servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While ph634 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ph634 immediately if you suspect unauthorized access to your account.

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by ph634:

• Right to be informed: The right to know what personal data ph634 collects about you and how it is used.
• Right of access: The right to request a copy of the personal data ph634 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request". ph634 will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.

ph634 is strictly an adult platform. In accordance with PAGCOR regulations, the minimum age to register and use ph634 is 21 years old. ph634 does not knowingly collect personal data from individuals under the age of 21.

If ph634 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities. If you believe a minor has registered on ph634, please contact us immediately at [email protected].

ph634 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, ph634 will notify registered players by email or through a prominent notice on the platform at least seven (7) days before the changes take effect.

The most current version of this Privacy Policy will always be available at ph634.net/privacy-policy, with the effective date clearly indicated at the top of the page. Your continued use of the ph634 platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or ph634's data practices, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Data Privacy Inquiry" or "Data Privacy Request"
• Response Time: Within 30 days of receipt of a verified request
• Location: Manila, Philippines

If you are not satisfied with ph634's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint is available on the NPC's official website.